Privacy Policy for Paul Enterprises

Paul Enterprises (“we”, “our”, “us”) operates an e-commerce platform that sells a wide range of party items and bakery products. We are committed to protecting the privacy and personal information of our customers, visitors, and users. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit or make a purchase from our platform.

By accessing or using our website, mobile application, or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information that can identify you personally, including but not limited to:

Full name
Email address
Phone number
Billing and delivery address
Payment details (processed securely via third-party payment gateways)

1.2 Order & Transaction Information

Products purchased (party items, bakery items, custom orders)
Order history and preferences
Delivery instructions and special notes (e.g., cake customization details)

1.3 Technical & Usage Information

IP address
Browser type and device information
Pages visited, time spent, and interaction data
Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

To process, confirm, and deliver orders
To manage payments, refunds, and customer support
To personalize your shopping experience
To communicate order updates, promotions, and service-related notifications
To improve our website, products, and services
To comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

Paul Enterprises uses cookies and similar technologies to:

Enhance website functionality
Remember user preferences
Analyze traffic and user behavior

You can choose to disable cookies through your browser settings; however, some features of the platform may not function properly.

4. Sharing of Information

We do not sell or rent your personal data. We may share your information only with:

Service Providers: Delivery partners, payment gateways, and IT service providers strictly for order fulfillment and platform operations
Legal Authorities: When required by law, regulation, or legal process
Business Transfers: In case of merger, sale, or acquisition of business assets

All third parties are required to maintain confidentiality and data security.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Secure servers and encrypted connections
Restricted access to sensitive data
Regular monitoring and updates

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes outlined in this policy
Meet legal, accounting, or regulatory requirements

After this period, data is securely deleted or anonymized.

7. Your Rights

Depending on applicable laws, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details provided below.

8. Children’s Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If such data is discovered, it will be promptly deleted.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external platforms.

10. Changes to This Privacy Policy

Paul Enterprises reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance of the revised policy.